Welcome to Bytes IT
Winchester's Friendly Computer Repair Team
Your friendly computer geeks
Our brilliant technicians have extensive skills and experience in the computer repair industry. We can to deal with anything you throw at us, no matter how big or small the job may be.
We also realise that even with all the training and experience in the world, our repairs would only be as good as the parts we put in. That’s why we only use genuine parts when repairing your devices. However, we know that sometimes using original branded parts may be a little too expensive, which is why we also use OEM parts. These are parts made in the same factory as the branded ones, by the same people, just without the stickers. This way we can keep costs down for you, whilst being sure that the parts we put in a reliable. We also provide a lifetime warranty on most of the parts we put in, just in case.
Excellence in Customer service
Here at Bytes IT we are committed to providing the highest levels of customer service, every time. We know how annoying it can be when your computer breaks or something goes wrong. We also know how difficult it is to live without. That’s why we place such a big emphasis on our customer experience. We do our best to ease the pain of computer problems. Our technicians always go over and above to ensure that they look after our customers.
You will get regular updates on the status of your repairs. You can expect complete transparency with where we are at and what, if anything, might hold up the process. By keeping our customer up to date we are giving you peace of mind about your computer repair. We also help you to schedule your work around your computer repairs by giving you realistic time-scales for repairs.
Experts in Anti-virus and online security
Our technicians undergo extensive training in security and anti-virus. As part of our partnership with ESET, we put a lot of time and effort into keeping up to date with the latest security standards. We are confident in our ability to diagnose, troubleshoot and resolve all cyber security issues on any device. Whether you’ve been a victim of fraud, you have had your password compromised or you think you may have a virus. Bytes IT is your first port of call to get it sorted. We can also install the award-winning ESET anti-virus system on your device to keep you safe in the future.
We are an authorised ESET partner and reseller. This means that we can get you brilliant deals on Anti-Virus and protection systems. Like the multi-award winning ESET Smart Security Premium. You can read more about this system here.
You can also have a browse of the ESET products we have available for each device here.
Specialist Computer Services
Our virus removal and health check service will make your computer squeaky clean and good as new. We use a combination of bespoke, state-of-the-art virus removal tools and industry leading deep cleaners.
Our technicians have a wealth of experience working with Apple devices. We can help you out with any queries or issues with your Apple MacBook, iMac, and Mac Pro. This can be software, hardware or anything in between.
We are proud partners with ESET, an award winning Anti-Virus and Cyber security organisation. Thanks to our direct reseller status, we can often provide ESET protection to our customers at a lower price than you would get direct.
Our highly skilled technicians are experts in all things hardware. We repair all hardware including broken screens, faulty hard drives, non-booting devices and much more. We even build bespoke gaming PC's!
We are an authorised Microsoft partner. We specialise in Microsoft 365 sales and servicing for home products. Our technicians receive regular training from Microsoft. Any issue you may be experiencing with a Microsoft product, we can help.
Our onsite services is excellent for those who are less able to get out of the house, or who need help with an issue that is easier to solve at their home. This can be anything from WiFi problems to printers playing up, and more.