Welcome to Bytes IT
Winchester's Friendly Computer Repair Centre
Computer Repairs that you can trust
Our highly trained technicians have extensive skills and experience that cover all aspects of IT troubleshooting and computer repairs. We are equipped to deal with anything you throw at us, no matter how big or small the job may be.
We also realise that even with all the training and experience in the world, our repairs would only be as good as the parts we put in. That’s why we only use genuine parts when repairing your devices. However, we know that sometimes using original branded parts may be a little too expensive, which is why we also use OEM parts. These are parts that are made in the same factory as the branded ones, by the same people, just without the stickers. This way we can keep costs down for you, whilst being sure that the parts we put in a reliable. We also provide a lifetime warranty on most of the parts we put in, just in case.
Excellence in Customer service
Here at Bytes IT we are committed to providing the highest levels of customer service, every time. We know how annoying it can be when your computer breaks or something goes wrong, and we know how difficult it is to live without. That’s why we place such a big emphasis on our customer experience. We believe that we can slightly ease the pain of computer problems by going over and above to make sure that our customers are happy and looked after every step of the way.
You will get regular updates on the status of your repairs, as well as complete transparency with where we are at and what, if anything, might potentially hold up the process. We think that by keeping our customers up to date, we are giving them more peace of mind and helping them to schedule and work around not having their computer.
Experts in Anti-virus and online security
With extensive training from our security & anti-virus partners, ESET, we are confident in our abilities to diagnose, troubleshoot and resolve and cyber security issues on any device. Whether you have been a victim of fraud, you’ve had your passwords compromised, or you think you might have a virus or malware program on your computer, we are fully qualified to help you out, and install the award-winning ESET Anti-virus program onto your device, to stop anything like that happening again.
We are an authorised ESET partner and reseller, meaning that we can get you brilliant deals on Anti-Virus and protections systems, such as the multi-award winning ESET Smart Security Premium. You can read more about this system here.
You can also have a browse of the ESET products we have available for each device here.
Specialist Computer Services
Here at Bytes IT we use bespoke, state-of-the-art virus removal and computer clean-up tools to efficiently and effectively remove all traces of malware, spyware and viruses from your machine.
Our technicians have a wealth of experience working with Apple devices. We can help you out with any queries or issues with your Apple MacBook, iMac, and Mac Pro. This can be software, hardware or anything in between.
Anti-virus and Protection
We are proud partners with ESET, an award winning Anti-Virus and Cyber security organisation. Thanks to our direct reseller status, we can often provide ESET protection to our customers at a lower price than you would get direct.
Our highly skilled technicians are experts in all things hardware. We repair all hardware including broken screens, faulty hard drives, non-booting devices and much more. We even build bespoke gaming PC's!
We are an authorised Microsoft partner, specialising in Microsoft 365 and Windows Services for home. Our technicians receive regular training in troubleshooting any and all issues that could possibly come up with your Microsoft products.
Onsite / Home Visits
Our onsite services is excellent for those who are less able to get out of the house, or who need help with an issue that is easier to solve at their home. This can be anything from WiFi problems to printers playing up, and more.