About Bytes IT
Bytes IT was founded in 2018 with the vision of providing our customers with high quality, reasonably priced computer repairs, and a primary focus on an irrefutably high level of customer service. We want to truly revolutionize the industry by lowering prices and setting this high standard for customer service across the country.
You can depend upon us to provide exceptionally high quality computer repairs, Virus removal, data recovery, help & advice, network setup, new computer builds and so much more. Anything you need for your computer, tablet or smartphone, we would love to help with!
Our team of highly trained, technicians are available for remote support and workshop repairs from 9AM to 6PM, monday to Friday, and 10AM to 4PM on Saturdays. We are also available for home visits between 7AM and 7PM, 7 days a week so that you don’t need to worry about re-arranging your commitments during the day. And for extra convenience, we are available for emergency callouts between 6AM and 10PM, 7 days a week, although we encourage our customers to make use of the standard hours where possible, as we apply a small surcharge for emergency callouts.
Repairs booked into the workshop are dealt with on a first come first served basis, although most repairs are completed within 2 working days, and sometimes even less, if the issue is easily identifiable.
As with many things in life, tech support is a complicated industry, and not everything has an easy solution, so you are always welcome to give us a call and have a chat to discuss your requirements before booking anything in with us. Please also feel free to get in touch if you need help with anything that we have not listed on the website and we will do our best to help you!
Responsible Data Management
We never ship out your devices to third parties or other repair centres and all devices we take in are locked in a safe when they are not being worked on to ensure maximum safety of your data and your device. Our technicians are also thoroughly screened prior to employment and under non-disclosure agreements, so all data and information seen whilst at work does not go outside of the organisation.